Resorts Culture

MISSION STATEMENT

As the first casino in Atlantic City, it is our mission to create a fun work environment for our employees and a memorable entertainment experience for our guests, while living by our core values and delivering exceptional service to everyone who chooses Resorts Casino Hotel.

RESORTS VISION

We want all guests feeling like they can’t wait to return.


CORE VALUES

  • Blowing Away the Guest
  • Developing Passionate and Dedicated Team Members
  • Continuously Striving for Perfection
  • Bottom Line Performance

SERVICE DRIVERS

  • Being Friendly
  • Being Helpful
  • Delivering Fast & Efficient Service
  • Building Relationships

“Thank you for all that you do to make our success happen. Your contribution and commitment to delivering the best customer experience possible is appreciated, and I am proud of our winning team.”

Mark Giannantonio, President & CEO

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WE ARE ALL ABOUT CUSTOMER SERVICE

Customers love to work with the same employees time and time again. If you train your employees well and treat them with respect, they will stay longer. Great customer experiences only happen with great employees.