MISSION STATEMENT
As the first casino in Atlantic City, we provide an enjoyable work environment for our Team Members, create memorable experiences for our Guests and act as a positive role model in our community while living by our core values and delivering exceptional service.
RESORTS VISION
Create genuine memorable experiences where everyone feels like family.
CORE VALUES
- Going the extra mile for our guests
- Developing passionate and dedicated Team Members
- Continuously striving for perfection
- Successful financial performance
SERVICE DRIVERS
- Being Friendly
- Being Helpful
- Delivering Fast & Efficient Service
- Building Relationships
“Thank you for all that you do to make our success happen. Your contribution and commitment to delivering the best customer experience possible is appreciated, and I am proud of our winning team.”
Mark Giannantonio, President & CEO
WE ARE ALL ABOUT CUSTOMER SERVICE
Customers love to work with the same employees time and time again. If you train your employees well and treat them with respect, they will stay longer. Great customer experiences only happen with great employees.